FAQ

 

Question: Can you put your slate products in the dishwasher?

Answer: Nope, don’t do that. Just give them a wipe down with a damp cloth or an antibacterial wipe. Easy peasy—best to clean them right after you’ve used them.

Question: Are your slate products actually usable?

Answer: Absolutely! They’ve got 3 layers of super tough polyline varnish, so they’re good to go for both hot and cold stuff.

Question: Can you make personalized items?

Answer: Yep, we sure can! Just send us a photo of what you have in mind or let us know what you're looking for, and we’ll sort it out for you.

Question: Some of your designs look familiar—are you allowed to use them?

Answer: Definitely! The images I use are either commercially free or I have written permission to use them. If you need proof, I can provide it for you.

Question: I’m not happy with my order. What can I do?

Answer: Oh no! Get in touch with us ASAP, and we’ll sort it out—either a replacement or a refund, as long as it’s within reason.